Flexie is built on respect. Guests and partners must treat one another with dignity, kindness, and fairness.
No discrimination based on race, nationality, religion, gender, identity, sexual orientation, disability, or any other personal trait.
Everyone deserves equal access to comfortable, safe, and enjoyable accommodation.
All bookings should be based on honesty and trust. Guests can expect accurate descriptions, fair pricing, and transparent communication.
Misleading information, hidden fees, or dishonest conduct will not be tolerated.
Guests must provide correct details when booking, including accurate number of occupants.
The wellbeing of our guests is our highest priority.
Properties must meet safety standards, including secure entry, fire safety, and essential amenities.
Guests must follow property rules designed to keep them safe (e.g., max occupancy, no unauthorised visitors).
Any behaviour that endangers others (recklessness, negligence, or intentional harm) is strictly prohibited.
Flexie Stays has a zero-tolerance stance on discrimination. Every guest and partner must feel welcome regardless of background, identity, or circumstance. Discriminatory comments, refusal of service, or hostile behaviour may result in removal from the Flexie platform.
We want every stay to be enjoyable. This means respecting both the property and the local community.
No excessive noise, parties, or disruptive behaviour.
Respect neighbours, shared spaces, and local laws.
Guests are responsible for leaving the property in a clean and reasonable condition.
To ensure fairness and trust:
All payments must be processed securely through the Flexie platform.
Cash or off-platform payments are not permitted.
Our flexible cancellation policy allows full refunds up to 7 days before check-in.
Flexie offers 24/7 support for all guests and partners.
Use Flexie’s communication channels to keep conversations clear, documented, and safe.
Abusive or threatening messages are unacceptable and may result in account suspension.
We will take action against:
Discrimination or harassment of any kind.
Fraud, scams, or attempts to misuse the platform.
Violence, threats, or unsafe behaviour.
Consistent breaches of our community policies.
Flexie Stays is more than just accommodation — it’s a community. By following these principles, you help us create an environment where every stay feels like home, and every guest feels welcome.
Developed by Skoobie.ai
